This Privacy Policy (“Policy”) describes how intertwine (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Data in connection with our globally distributed software-as-a-service (“SaaS”) offerings. This includes the syncing of individual and business data into our systems, syncing your information and data to third-party platforms (like Notion, Google, etc.), and incorporating AI workflows to provide enhanced functionalities (the “Services”).

1. Information We Collect

• Individual and Business Data: We may collect names, business information, email addresses, and other relevant data you provide to us or authorize us to retrieve on your behalf.
• Account Information: When you create an account, we collect your login credentials (e.g., username, password), contact details (e.g., email), and related profile information.
• Syncing Data: If you choose to sync your data from external systems or to external platforms (e.g., Notion), we collect and store that data to facilitate synchronization.
• AI Workflow Data: In some instances, our AI functionalities may process your data (including text, images, or other inputs) to provide insights, recommendations, or other value-added services.
• Usage Data: We automatically log certain information about your interactions with our Services, such as pages visited, features used, time stamps, and technical information about your device (e.g., browser type, IP address, operating system).

2. How We Use Your Information

• To Provide and Maintain the Services: We use your information to authenticate your account, facilitate data syncing, and deliver AI-powered functionality.
• To Improve Our Services: We analyze user behavior to refine our platform features, AI models, and overall user experience.
• Communications: We may send you service updates, security alerts, or marketing communications (where applicable law permits). You can opt out of marketing emails by following the unsubscribe instructions in those emails.
• Legal Compliance: We may process your information to comply with applicable laws, regulations, or legal obligations, and to respond to lawful requests from public authorities.

3. Sharing Your Information

• Third-Party Service Providers: We may share your data with trusted providers that help us operate our Services (e.g., cloud hosting, analytics, email delivery). These providers only process your data based on our instructions and in compliance with this Policy.
• Third-Party Platforms (e.g., Notion): If you choose to sync your data to external platforms through our Services, we will transmit the data as directed by you. Please review each external platform’s privacy policy for how they handle your data.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be disclosed or transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. International Data Transfers

Your data may be transferred to—and stored on—servers located in various countries. We take steps to ensure adequate safeguards are in place to protect your data, such as standard contractual clauses where required by law.

5. Your Rights and Choices

• Access and Correction: You can access and update your account information directly in your account settings. For other requests, please contact us.
• Deletion: You may request deletion of your personal data, unless we are required by law or have a legitimate interest to keep it.
• Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the message.
• European Data Subject Rights (GDPR): If you are located in the European Economic Area, you have additional rights under GDPR, such as the right to restrict or object to certain processing of your data.

6. Data Security

We use industry-standard measures (e.g., encryption, access controls) to protect your data. However, no security practice is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data as long as necessary to provide the Services and fulfill legitimate business purposes, or as otherwise required by law.

8. Children’s Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child under 16 has provided personal data, please contact us and we will delete such information.

9. Changes to This Policy

We may update this Policy from time to time. If we make significant changes, we will provide you with notice (e.g., via email or a prominent notice on our website) prior to the change becoming effective. Your continued use of the Services after the effective date of any changes constitutes acceptance of the updated Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at kai@intertwinehq.com.